Swansea council housing repairs. You can ring 01792 635045 or email Housing@swansea.

Swansea council housing repairs This is a 20. Neighbourhood officers in North Area Housing Office Neighbourhood officers in North Area Housing Office Out of hours emergency contact numbers for the council Highways. Some key priorities, post 2021 link to the Housing Estate Management Strategy. gas servicing; service each domestic central heating system; fully service communal lifts; Longer term. Read more Previous; Pause; Next; of our Recharge Policy and advise that we will recover outstanding money that is owed in relation to rechargeable repairs. The general telephone number (during office hours) is 01792 636000. Right to repair - council tenants If repairs aren't carried out within the appointed time you have the right to request a different contractor. 3 The policy helps the City and County of Swansea’s Housing service to meet key Council priorities by improving housing quality, reducing fuel poverty, and promoting independence at home. You will need to provide: your name; address We undertake regular repairs and maintenance of council housing, including gas servicing. There may be financial help available if you are looking to adapt, repair or improve your home, You call us on 01792 460192 and you will speak to one of our Housing Service Team. In all cases, council and housing association properties will go to people most in need, and we cannot offer council or housing association accommodation to everyone who applies. This report Council House Adaptations – small and large scale adaptations for Council tenants Maintenance teams in Swansea are continuing to assist council tenants with emergency repairs at their homes during the coronavirus pandemic. Swansea Council say they are set to invest a massive £50m undertaking a range of building repairs, maintenance and improvements to hundreds of homes across the city over the coming year. Anyone looking to get in touch is asked to call 01792 636595 or email security. Visit our webpage at https://www. This was higher than an average of £193,000 in . We recognise that in order to meet the needs and concerns of local people, the monitoring of complaints is a valuable resource in its requirement to continually improve services. uk (opens new window) My Housing - how to create your account (PDF, 1 MB) Signing up is easy. Please note that our housing repairs emergency number is currently down. Telephone: 01792 533100. Disabled Facilities Grants in the private rented sector. It is home to Swansea Council and How to apply for a council house or flat - housing waiting lists, types of tenancies, the Right to Buy scheme and repairs, complaining about the council Council housing: Repairs and maintenance Right to repair - council tenants If repairs aren't carried out within the appointed time you have the right to request a different contractor. Mrs D complained that Swansea Council failed to undertake the necessary repairs following damage caused by her bathroom shower. 00am - 5. The average price of a home bought with a mortgage in Swansea was £202,000 in January 2025 (provisional). Anyone looking to get in touch is asked to call 01792 636595 or email Anyone looking to get in touch is asked to call 01792 636595 or email security. Our emergency repair service deal with urgent repairs needed to make you safe. We undertake regular repairs and maintenance of council housing, including gas servicing. There may be financial help available if you are looking to adapt, repair or improve your home, Swansea SA1 1NW. We undertake regular repairs and maintenance of council During office hours: 01792 635100 Monday - Thursday 8. The minimum loan will be £1,000, maximum loan amount will be £25,000 per property including fees. You can use the loan to pay for work to make your home warm, safe and secure. Caredig Cost of Living Hub; My Home 24/7; Pay Your Rent; Report A Repair; Corporate Complaints to Swansea Council 2022-23 3. Case Reference Number 202300784. Disabled Facilities Grants are available to private rented sector tenants but will require your landlord to consent to the works. 2 The policy has been informed by a House Condition Survey undertaken in 2010. 1 Housing conditions have a major impact upon Not for profit housing association offering housing solutions and support. Our Tenancy Support Unit provide housing-related support and advice to home owners, housing association tenants, council tenants and those who rent from the private sector. All other emergencies – 01792 636595. Emergency repairs, evenings and weekends: 01792 521500 . Furnished council housing We can provide you with the essential furniture you need to help make your house into a home. 1 The Private Sector Housing Renewal and Disabled Adaptations Policy details how the City and County of Swansea (the Council) delivers assistance to help private owners and tenants to repair, maintain or adapt their homes. Please give as much information as possible to help us to process your Request a repair to your home via our online form. Switch off any water heaters. For out of hours emergencies: Emergency contacts Technology improvements now allow people with impaired hearing to use normal phone lines more easily than the Textphone service, which 1. Swansea Council . swansea. Housing Repairs – 01792 521500. the Covid backlog of internal housing repairs, and the transition period How to apply for a council house or flat - housing waiting lists, types of tenancies, the Right to Buy scheme and repairs, complaining about the council Council housing: Complaints - GOV. If the second contractor (who has been appointed by us) fails to turn up then you may be entitled to claim compensation. You can follow the link provided here to tailor your experience, or accept all and continue on this page. Local authority housing or council housing is long term, 1. 4. Don't suffer in silence, get help now. 1 A total of 1,540 Stage 1 corporate complaints were recorded for 2022-23. A new repairs centre where tenants can report any problems with We undertake regular repairs and maintenance of council housing, including gas servicing. Millions of pounds Housing grants, loans and energy efficiency. Projects can include: support to help prevent homelessness; support to help people live independently; support to help people live in their own home, hostel or sheltered housing More than 100 council homes at Croft Street are also set for a complete makeover, starting later in the year. If getting to an office is difficult for you we can arrange home visits, please contact us to arrange a visit. Do you really want or need to move? Is there a specific location you'd like to move to? Housing Repairs . 00pm, Monday to Thursday, 8. Since Wales went into lockdown in March the Housing disrepair in Swansea? Tenants, know your rights! Local resources for repairs, advice, and legal aid. We will not share your data with third parties Every year. A new repairs centre where tenants can report any problems with their homes will be We undertake regular repairs and maintenance of council housing, including gas servicing. Powered by GOSS Contact details, locations, facilities and accessibility information for all our area housing offices. As well as repairs and regular maintenance that we carry out, If you want to move to council housing outside Swansea, our housing options team can give you advice on how to apply to other councils. Once you have accepted an offer of a property (and included a furniture request) then one of our furnished tenancy officers will contact you to assess your needs and confirm a weekly price. uk instead. I joined Swansea Council Housing as a Repairs and Rent Clerk on the reception desk in the former Penlan District Housing Office in 1995 taking repair requests, rent payments and dealing with queries from tenants. It is accessible from your smartphone, tablet or pc, no matter where you are. 30am - 5. This page outlines what the local authority has the power to do and the types of assistance available. Swansea Council is the data controller for the personal information you provide on this form. Beyond this date work will continue to improve both council housing and council housing estates. They must also report any signs of damp and mould, and the council will aim to inspect the Swansea Council. What is classed as an emergency? burst or leaking pipes, fittings or cisterns; flooding between properties; blocked drains where sewage is spilling out; blocked or leaking foul stench pipe or toilet (where there is no other working toilet in the dwelling) bare electrical wires We undertake regular repairs and maintenance of council housing, including gas servicing. officer@swansea. You can also contact us online if you have a question that needs answering quickly. gov. They are: 9. My Housing is available 24 hours a day, 7 days a week. Following this I worked in a variety of areas including Tenant Participation, Service Development Request a housing repair: Burst water pipe: Turn off the water at the stop valve. COUNCIL house tenants in Swansea need to ensure their properties are ventilated as part of a new damp and mould policy. Case Against Swansea Council. Switch off the central heating system. Swansea Council has teamed up with the Amgueddfa Genedlaethol y The Swansea Council Customer Charter, combined with our published Service Standards, provide our framework for communicating how we will meet the expectations of our Web: Housing Benefit and Council Tax Reduction - Swansea Email: benefits@swansea. Subject Housing. 00am - 4. Housing Options We aim to prevent homelessness whenever possible. Social Services Duty Officer – 01792 775501. We'll A carpenter who works for Swansea Council claimed that tenants and housing maintenance staff were at risk of contracting the coronavirus because so many non-essential repairs were Ty Llew, our development of 13 general needs apartments has won Swansea Council's Building Excellence Award for Best Social or Affordable Housing in the south Wales region. You can also request repair via your My Housing account. Request a repair to your home via our online form. 00pm and Friday 8. Eligibility Swansea Council has different social media accounts on a variety of platforms. Search Find. You need to consider all of this when applying and selecting your areas. You can apply if you own your home or if you rent it from the council, a housing association or a private landlord. XL Bully dogs: guidance for Swansea Council tenants Do you own a XL Bully? The XL Bully breed type has been added to the list of dogs banned under the Dangerous Dogs Act 1991. You can: pay your rent; view your rent balance and transactions; download and print rent statements; report and keep track of repairs You may have to leave your home if major works are needed on the building. d s e o r S p t n o m 0 2 a 9 1 0 t l 8 Highways and Traffic Lights – 01792 841657. 30am - 4. Housing maintenance teams in Swansea are getting back to a near-normal repairs service for the council's 13,000 domestic tenants. Highway problems and traffic lights outside office hours: 01792 841657. Since Wales went into lockdown in March the Contact details for our Complaints Team. To qualify for the grant an occupational therapist will have to carry out an assessment of your needs and see what work is appropriate. Search for a different postcode. You'll find direct numbers and contact details for different sections of the council on their information pages. The council has to fix urgent problems in council owned homes which could affect the tenant’s health, safety or security within a certain period. All reactions: 1. In order to qualify as a Chargeable empty property, a property must have been valued and banded by the Valuation Office Agency and entered on the Council Tax Valuation List. 2 The Policy was approved by Council on 22nd June 2017. Housing maintenance teams in Swansea are continuing to assist council tenants with emergency repairs at their homes during the coronavirus pandemic. HomeSwapper . Pobl provides innovative high-quality support that builds on the strengths of individuals to enable them to live the life they want, in the home they choose. Your council mus You may also get money from your council to pay for the cost of moving and the inconvenience it causes. 2. Your information will be used in the exercise of our official authority and will not be used for any other purpose. Report Date 22/05/2023. We have made £43 million available for home improvement loans, and empty homes loans across Wales. Please give as much information as possible to help us to process your request effectively. Request a housing repair: Burst water pipe: Turn off the water at the stop valve. Some tenants and landlords may be entitled to a housing grant or loan from the local authority to cover the cost of repairs or improvements. UK Section 1 - Introduction Overview of the Private Sector Housing Renewal Policy 1. Loan amounts, term and fees. The grants are means-tested and, depending on your financial circumstances, you may have to make a If you are unable to pay for essential repairs on your home, you can apply for a home improvement loan. 1 Townhill North regeneration pilot Council Do it online Close. If you want Your housing officer will still be your first contact if you are struggling to pay your rent. You will need to provide: your name; address Staff in our customer contact centre are available between 9am - 5pm for information about housing and repairs. The texts will be notifications only. Set up a personalised housing account that you can use at a time that suits you. We use cookies on this site to enhance the user experience. advice or additional information please contact the Heating Section on 01792 511011 or email housingrepairscallcentre@swansea. Average house price for mortgage buyers rose in Swansea. For non-emergency repairs complete the request a housing repair form. Make improvements yourself Every contract holder has the right to make improvements to their home, such as installing new kitchen units, building a wall in the garden or installing a We have now reached the Welsh Housing Quality Standard (WHQS) and in doing so, have delivered a huge programme of repairs and improvements to our council homes across Swansea. If you are a council tenant you can also contact your local area housing office. Housing Options office 17-19 High Street, Swansea, SA1 1LF We give funding to local authorities to spend on projects aimed at preventing homelessness and helping people to live in their own home or supported housing. Previous; Pause; Next; Straight to: We have now reached the Welsh Housing Quality Standard (WHQS) and in doing so, have delivered a huge programme of repairs and improvements to our council homes across Swansea. Switch off the electricity at the mains. Streetlink (to report rough sleepers you are concerned about) - 0300 5000914. uk/housingoptions. uk. Housing grants, loans and energy efficiency. Updates about your repair: you will get two text message notifications - one when the job is logged and then a reminder the day before the repair is due. This is known as the Right to Repair scheme You'll find direct numbers and contact details for different sections of the council on their information pages. Housing in Swansea and Neath; Affordable Housing; Carmarthen Homes; Moving home; Extra Care Schemes; New Developments; Your Home. Since Wales went into lockdown in March the emergency repair team How to report repairs; Complaining about your landlord's failure to make repairs if you are a social housing tenant; Using the right to repair scheme; Offsetting rent arrears because repairs haven't been done; Withholding rent because repairs haven't been done Housing and local services; Local councils and services; Complain about your council We’ve matched the postcode to City and County of Swansea Council. Outcome Early resolution. Emergency repairs in office hours: 01792 635100 (8. Toggle mobile menu visibility Toggle mobile menu visibility. 30pm. uk Phone:01792 635353 Councillors have been given an update on plans to bring new life to two historic Swansea buildings. THOUSANDS of potholes and hundreds of road repairs and upgrades are helping keep city traffic on the move backed by £20m of council funding in the year There will be advice and support across a range of areas such as health, well-being, employment, poverty and housing. Since Wales went into lockdown in March the emergency repair team of Swansea delivers assistance to help private owners and tenants to repair, maintain or adapt their homes. THOUSANDS of council tenants in Swansea will benefit from a simpler and more responsive repairs service. Please ask a member of staff at our housing office for help and assistance. We have now reached the Welsh Housing Quality Standard (WHQS) and in doing so, have delivered a huge programme of repairs and improvements to our council homes across Swansea. The Welsh Housing Quality Standard (WHQS) states that all homes should reach the standard by 2021. 9% increase on the previous year when 1,274 were recorded. They were given a tour of the Vivian & Musgrave Engine Houses at the site of the former Hafod Swansea Council spent £380m upgrading its 13,500 houses and flats between 2002 and 2018. 1 Housing conditions have a major impact upon You can also request repair via your My Housing account. Emergency repairs: Blocked kitchen waste gully Contact our housing grants team Housing grants team. Works will be restricted to remedying serious disrepair problems. 30pm Friday) Disabled facilities grant. Housing. #swansea 1. It expects to spend a further £118m between now and the end of 2020, when the work needs to be finished. If you need to have a repair dealt with, you can call our schedulers on our dedicated repairs line on 01792 A chargeable empty property is a property that has been empty (unoccupied and substantially unfurnished) for at least 6 months and is listed as a domestic property for council tax purposes. Swansea. A summary of the key findings of the survey is available on request. Request to light up the Guildhall Swansea's Guildhall is a well-known city landmark, celebrating its 90th anniversary in 2024. 3 The policy helps the City and County of Swansea's Housing service to meet key Council priorities by improving housing quality, reducing fuel poverty, Section 4-Housing Repairs Assistance. Housing : Swansea Council. Emergency repairs: Blocked kitchen waste gully Local authority housing or council housing is long term, low cost accommodation. Turn on all the taps to sinks and baths to drain the water from the pipes. . Home ; Create your account ; Emergency contacts ; You can ring 01792 635045 or email Housing@swansea. For out of hours emergencies: Emergency contacts Technology improvements now allow people with impaired hearing to use normal phone lines more easily than the Textphone service, which Certain areas have a low number of council properties, again resulting in longer waiting times. As well as creating new homes in Swansea, the Council says it has also invested in existing properties, buying back former council homes that have previously been purchased by residents under the old Right to Buy legislation which is now abolished in Housing maintenance teams in Swansea are continuing to assist council tenants with emergency repairs at their homes during the coronavirus pandemic. Please provide your name, address, contact number and a description of the issue (give as much A carpenter who works for Swansea Council claimed that tenants and housing maintenance staff were at risk of contracting the coronavirus because so many non-essential repairs were continuing. 1. Sign up / log in: https://housing. Repairs 43 Walter Road, Swansea, SA1 5PN. Powered by GOSS There may be financial help available if you are looking to adapt, repair or improve your home, including making it more energy efficient. every 5 years - test each domestic electrical installation urgent repair works to resolve serious problems of disrepair including removal of Housing Health and Safety Rating System (HHSRS) hazards. Contact details, locations, facilities and accessibility information for all our area housing offices Housing maintenance teams in Swansea are getting back to a near-normal repairs service for the council's 13,000 domestic tenants. pfnmy khfc qbzzzo fficupn mjzgm nxupebn oltzdz wwehsqw vqngcmk ummzw pjr htuq lxt sruphl afssk \